Capabilities

Make the business objective operational

DEXENT combines and manages the capabilities required to execute your project. Each one addresses a different part of international execution, with scope and responsibilities defined around the operation. Importer of Record and Exporter of Record (IOR/EOR), within Trade & Customs, are core capabilities in many projects—but they are part of a broader operating model.

Trade & CustomsGlobal LogisticsSolution Design & AdvisoryComplianceLocal ExecutionManaged Global Operations
Discuss Your Operation

Trade & Customs

Establish and execute the import and export structure for the transaction. DEXENT manages country requirements, customs documentation, and the parties responsible for moving goods across borders within the agreed scope.

Scope
Import management. Export management. Importer of Record and Exporter of Record. Duties, taxes, and landed-cost assessment. Temporary imports. Customs documentation and classification review with appropriate specialists.
Key terms
Importer of Record (IOR): the party responsible for the import under the applicable local model. Exporter of Record (EOR): the party responsible for the export; here EOR refers to export activity, not an employment service. Landed cost: the estimated total cost of bringing goods to the agreed destination, using stated assumptions and included charges. One legal model does not apply to every country.
When it applies
Equipment imports, exports, transactions without an existing local importer, temporary project movements, and operations requiring cost and documentary review.
Operating focus
Clarify import responsibility, product information, customs documentation, and cost assumptions before shipment.
Related solutions
International Expansion and Local Execution; Logistics Providers and Freight Forwarders; Technology and Infrastructure Deployment.

Compliance

Build regulatory and documentary requirements into the operating model before execution. DEXENT manages the relevant specialists, information, and controls required by the agreed project.

Scope
Country and product assessment. Permit and license coordination. Restricted-product review. Local regulatory requirements. Document traceability. Agent and supplier review within the operating scope. Risk assessment.
When it applies
Regulated equipment, unfamiliar destinations, product approvals, temporary imports, and transactions with additional end-use or end-user requirements.
Operating focus
Identify missing information, permit dependencies, and product restrictions before they interrupt execution. DEXENT coordinates applications; approvals are granted by the competent authority.
Related solutions
All three solutions.

Global Logistics

Manage international movement and local handling as part of the operating plan. DEXENT selects and manages suitable providers for the shipment, equipment, destinations, and service requirements.

Scope
Freight coordination. Air, sea, and land transport where applicable. Door-to-door operations. DDP structures after feasibility review. Partner-operated warehousing. Staging. Distribution. Forward stocking. Reverse logistics.
Key terms
DDP (Delivered Duty Paid): delivery under the applicable agreed commercial terms, with import feasibility and responsibilities reviewed. Forward stocking: positioning inventory or spare parts closer to the sites they serve.
When it applies
Equipment deployment, customer deliveries, inventory programs, spare-parts positioning, and returns across borders.
Operating focus
Define transport and storage responsibilities, preparation tasks, delivery handoffs, and exception routes.
Related solutions
All three solutions.

Local Execution

Connect the international plan with the people and resources needed in the destination market. DEXENT manages selected agents, providers, and specialists within the assigned execution scope.

Scope
Local agents and specialists. Customs representation. Local procurement support. Regulatory coordination. Destination delivery. Site handoffs. Supplier supervision. Technical-partner coordination where contracted.
When it applies
Operations outside a client’s local footprint, destinations requiring specialized knowledge, and projects involving several local participants.
Operating focus
Assign local responsibilities, check handoffs, and connect destination activities with the wider project plan.
Related solutions
All three solutions.

Solution Design & Advisory

Translate the business objective into an executable operating model. DEXENT defines the transaction structure, countries, resources, responsibilities, and constraints that shape the project.

Scope
Country feasibility. Operating-route design. Route-to-market. Landed-cost models. Trade-risk assessment. Multi-country planning. Partner and supplier requirements.
When it applies
Market entry, procurement beyond the current footprint, new deployment programs, and transactions that need a revised structure.
Operating focus
Identify dependencies, alternatives, responsibilities, and assumptions early enough to support a decision.
Related solutions
International Expansion and Local Execution; Technology and Infrastructure Deployment; logistics-provider projects requiring a new model.

Managed Global Operations

Provide one operating structure for projects involving multiple countries, vendors, and local activities. DEXENT manages the agreed communication, reporting, and escalation model.

Scope
One point of accountability. Vendor management. Milestone reporting. Exception handling. Escalations. Operational follow-up. Documented improvements and replication in additional markets.
When it applies
Regional programs, concurrent transactions, recurring equipment operations, and projects requiring visibility across provider handoffs.
Operating focus
Maintain clear responsibilities and a shared view of outstanding actions, dependencies, and decisions.
Related solutions
All three solutions.

Start with the operation you need to execute

The capabilities follow the project. Tell us the objective and we’ll define the operating model and next steps required to execute it.

Talk to DEXENT